Accessibility Statement

Our Commitment to Accessibility

Good Health Integrative Medicine is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to make our website accessible to the widest possible audience.

We believe that healthcare information and services should be accessible to all individuals, regardless of ability. This commitment extends to both our physical office and our digital presence.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and are maintained by the World Wide Web Consortium (W3C).

WCAG 2.2 Level AA compliance helps ensure that our website is:

• Perceivable: Information and user interface components are presentable to users in ways they can perceive
• Operable: User interface components and navigation are operable by all users
• Understandable: Information and the operation of the user interface are understandable
• Robust: Content is robust enough to be interpreted by a wide variety of assistive technologies

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

• Skip navigation link to bypass repetitive content
• Consistent navigation throughout the site
• Proper heading hierarchy for easy document navigation
• ARIA landmarks to identify page regions
• Descriptive page titles

Visual Design

• Sufficient color contrast ratios (minimum 4.5:1 for text)
• Text that can be resized up to 200% without loss of functionality
• No content that relies solely on color to convey information
• Visible focus indicators for keyboard navigation

Interactive Elements

• All interactive elements are keyboard accessible
• Form fields have associated labels
• Error messages are clearly identified and described
• Buttons and links have descriptive text

Media and Images

• Alternative text for informative images
• Decorative images are hidden from assistive technologies
• External links are clearly identified

Motion and Animation

• Reduced motion support for users who prefer less animation
• No content that flashes more than three times per second

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as NVDA, JAWS, VoiceOver, and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

We test our website with various assistive technologies to ensure compatibility. However, due to the wide variety of assistive technologies and configurations, we cannot guarantee compatibility with every combination.

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Third-party content: Some embedded content from third parties (such as maps or patient portal systems) may not fully meet accessibility standards
• PDF documents: Some older PDF documents may not be fully accessible; we are working to remediate these
• Legacy content: Some older pages may not meet current accessibility standards and are being updated

We are committed to addressing these limitations and welcome feedback on accessibility issues.

Physical Accessibility

Our office at 5307 West Highway 290 Service Rd, Building B, Suite 10, Austin, TX 78735 includes the following accessibility features:

• Accessible parking spaces
• Step-free entrance
• Accessible restrooms
• Wheelchair-accessible examination rooms

If you have specific accessibility needs for your visit, please contact us in advance so we can accommodate you.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

• Phone: (737) 707-5127
• Email: goodhealth@goodhealthim.com

When reporting an accessibility issue, please include:

• The web page address (URL) where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up

We will make reasonable efforts to respond to accessibility feedback within 5 business days.

Alternative Access

If you are unable to access any content or functionality on our website, we will work with you to provide the information or service in an alternative format. Please contact us to discuss your needs:

Non-Discrimination Policy

Good Health Integrative Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Download our Non-Discrimination Policy (PDF)

Ongoing Efforts

Accessibility is an ongoing effort. We are committed to:

• Regular accessibility audits of our website
• Training our staff on accessibility best practices
• Including accessibility considerations in all new development
• Addressing reported accessibility issues promptly
• Staying current with accessibility standards and guidelines